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Discover Everything You Need to Know About Our Courier Services
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F.A.Qs

Frequently asked questions

What services does Easy Shipping offer?

Easy Shipping offers a wide range of courier services, including package pickup, delivery, timely delivery, security and safety, proof of delivery, international shipping, express delivery, logistics solutions, special handling, and customer service.

What is the coverage area of Easy Shipping?

Easy Shipping provides both domestic and international shipping services. The company has a global network of partners and agents to ensure seamless delivery across borders.

What is the estimated delivery time for domestic shipments?

The estimated delivery time for domestic shipments varies depending on the destination and the service level selected. Easy Shipping offers same-day, next-day, and two-day delivery options for domestic shipments.

What is the estimated delivery time for international shipments?

The estimated delivery time for international shipments varies depending on the destination country and the service level selected. Easy Shipping offers air, ocean, and ground freight options for international shipments.

What are the packaging requirements for Easy Shipping?

Easy Shipping requires that all packages be properly packaged and labeled according to shipping regulations and best practices. The company offers packaging and labeling services to assist customers with these requirements.

How can I track my shipment with Easy Shipping?

Easy Shipping provides real-time tracking information for shipments. Customers can track their packages online using a tracking number or by contacting customer service.

What is the cost of shipping with Easy Shipping?

The cost of shipping with Easy Shipping varies depending on the destination, package weight and dimensions, service level selected, and other factors. Customers can obtain a quote online or by contacting customer service.

What payment methods does Easy Shipping accept?

Easy Shipping accepts various payment methods, including credit cards, debit cards, bank transfers, and cash on delivery.

Does Easy Shipping offer insurance coverage for shipments?

Yes, Easy Shipping offers insurance coverage for shipments to protect against loss, damage, or theft during transportation.

What is the process for customs clearance with Easy Shipping?

Easy Shipping handles customs clearance documentation and procedures for international shipments to ensure compliance with relevant regulations.

Does Easy Shipping offer e-commerce fulfillment services?

Yes, Easy Shipping provides e-commerce fulfillment services for businesses that sell products online. The company handles storage, picking, packing, and shipping of these products directly to customers.

What is the process for scheduling a shipment pickup with Easy Shipping?

Customers can schedule a shipment pickup online or by contacting customer service. A courier will be dispatched to collect the package at the designated location.

What is the process for filing a claim with Easy Shipping?

Customers can file a claim with Easy Shipping in case of loss or damage to their shipment during transportation. The company will investigate the claim and provide compensation if necessary.

Does Easy Shipping offer white glove delivery services?

Yes, Easy Shipping offers white glove delivery services for high-value or fragile items that require special handling.

How can I contact customer service at Easy Shipping?

Customers can contact customer service at Easy Shipping by phone or email during business hours and we offer 24hrs online Support via our whatsapp number.